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Management Responsibilities in the Retirement Village Industry: A New Zealand study
Pamela Mathews
School of Commerce, Charles Sturt University, Wagga Wagga NSW
Lin Tozer
Lecturer, School of Accountancy, Massey University, Palmerston North, New Zealand
Robyn Walker
Lecturer; Researcher, Organization Theory and Social Issues in Management, Department of Management, Massey University, Palmerston North, New Zealand
Abstract
The Retirement Village/Rest Home industry is growing rapidly. Many of those fulfilling managerial roles within this industry do not appear to have management qualifications or prior managerial experience outside the public sector health system. If the industry is to effectively manage anticipated growth, managers may need to update their qualifications and knowledge base to ensure that they possess the skills and abilities required to meet changing business needs.
This paper reports on an exploratory study designed to gather information that identified the primary duties and responsibilities of retirement village managers and nurse managers, and their essential and desirable skills, attributes, and characteristics.
Keywords
retirement village, aged care, nurse manager, village manager
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